Privacy Policy
Welcome to Vix Digital Pvt. Ltd.'s OTT (Over-The-Top) platform Privacy Policy. We prioritize the privacy and security of our users and are committed to protecting their personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our OTT platform accessible via vixdigitalott.com.
Information We Collect: We collect various types of personal information to provide our services effectively. This may include your name, email address, date of birth, gender, location, payment details, device information, IP address, and browsing history.
Account Registration: When you register for an account on our OTT platform, we collect information such as your username, password, email address, and other relevant details to facilitate account management and authentication. Usage Information: We automatically collect information about your interactions with our platform, such as the content you view, search queries, preferences, browsing patterns, and device information, to personalize your experience and improve our services.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your browsing experience, analyze usage patterns, and deliver targeted advertisements. You can manage your cookie preferences through your browser settings. How We Use Your Information: We use the information collected to provide and personalize our OTT services, optimize content recommendations, analyze user engagement, prevent fraudulent activities, and communicate with you about updates, promotions, and new features.
Third-Party Service Providers: We may share your personal information with third-party service providers, such as payment processors, content delivery networks, analytics providers, and advertising partners, to facilitate the operation of our platform and improve user experience. These service providers are contractually obligated to protect your information and may only use it for specified purposes.
Data Security: We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, regular security assessments, and staff training on data handling practices.
Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When we no longer need your information, we will securely delete or anonymize it to prevent unauthorized access.
Children's Privacy: Our OTT platform is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately.
Marketing Communications: We may send you promotional emails, push notifications, or in-app messages about our products, services, and special offers based on your preferences and usage history. You can opt-out of receiving such communications at any time by following the unsubscribe instructions provided in the messages or contacting us directly.
Legal Compliance: We may disclose your personal information if required to do so by law or in response to a valid legal request, such as a court order, subpoena, or government inquiry. Policy Updates: We reserve the right to update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or through other means. Your continued use of our platform after the posting of such changes constitutes your acceptance of the revised Privacy Policy.
Your Rights: You have the right to access, update, correct, or delete your personal information, as well as request information about the processing of your data and object to certain processing activities. You can exercise these rights by contacting us using the information provided below.
International Data Transfers: Your personal information may be transferred to and processed in countries outside of your jurisdiction, where data protection laws may differ. We will ensure that adequate safeguards are in place to protect your information in accordance with applicable laws.
Data Portability: Upon request, we will provide you with a copy of your personal information in a structured, commonly used, and machine-readable format, or transmit it directly to another controller where technically feasible. Customer Support: If you contact our customer support team for assistance or to report an issue, we may collect and store the information you provide to resolve your inquiry and improve our services.
Anonymous Data: We may aggregate and anonymize data collected from users to create statistical analyses, research reports, or market trends without identifying individuals. Such anonymized data may be shared with third parties for various purposes, including but not limited to analytics, advertising, and industry research.
User Contributions: Any content you voluntarily share or contribute to our platform, such as comments, reviews, or user-generated content, may be publicly visible to other users and retained indefinitely. Please exercise caution when disclosing personal information in public forums.
Links to Third-Party Websites: Our platform may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy does not apply to those third-party sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
Consent: By using our OTT platform accessible via vixdigitalott.com, you consent to the collection, processing, and storage of your personal information as described in this Privacy Policy. Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy, our data practices, or the use of your personal information, please contact us at 9892650804 or vixoriginalindia@gmail.com